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Real-Time Intelligence

Real-Time Intelligence gives you real-time insights, as well as remediation and alerting capabilities for your environment. Data is retrieved from devices in real-time, at the moment you request it.

You can enter your questions as you would ask them—for example, "show me the firewall status." Real-Time Intelligence leverages the power of machine learning to provide you with the desired data.

Alternatively, there are several predefined queries available, related to Security, Health, and Inventory.

After installing the Ivanti Cloud agent on a device, it will start responding to queries. For details about installing the agent, see Agent management.

Query widgets

The response to your query is displayed in a widget.

Example of a query widget

Depending on the widget, the following controls may be available:

  • Graph icon / List icon – Toggle between graph and list view. By default, most widgets open as a graph. Switch to the list view to see the results in more detail.

    The list view also enables you to initiate actions to solve an issue you identified from the query results. For example, if the results show a device with a disabled firewall, you might use an action to enable the firewall. For details about using actions, see Actions.

  • Alerting icon – Enable alerting. You can configure alerts based on real-time events. Alerts can also trigger one or more actions. For example, Real-Time Intelligence can initiate the Cleanup disk action if free disk space on drive C: drops below 10%. For details about using actions, see Actions.

    For an overview of configured alerts, click Alerting icon in the search bar.

  • Pin icon – Pin a query. Because Real-Time Intelligence uses real-time information, it can only return data from agents that are online at the time the query is sent. By pinning your query, Real-Time Intelligence will gather responses to your query from agents that come online for a period of 24 hours.
  • Trending icon – Track trends (experimental). By default, Real-Time Intelligence does not retain query results. However, for certain queries you may want to track how a specific aspect develops over time. The trending option enables you to do just that.

    You can specify the data collection period and interval, and whether the trending data should be available only to you or to everyone in your organization.

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