Initially Configuring the System

As part of the Neurons for ITSM installation, you must configure the system using the System Configuration Wizard. 

The wizard walks you through the first-time set up and configuration as shown in the screen shots below.

  1. Click Install to begin the installation.

  1. Click Next.

  1. Click Next to continue the installation process.

  1. Select one of the options, Service Manager, Asset Manager, or Service and Asset Manager.

For more information on Asset Manager, access the following URL: https://help.ivanti.com/docs/help/en_US/IAM/2018/LandingPage.htm

  1. Select the Custom or Complete options.

  1. Click Next.

The tabs that you see in the wizard depend on which components that you installed. You may see all of the tabs or you may just see a subset of them.

See the following sections:

Using the System Configuration Wizard

Configuring Neurons for ITSM

Configuring the Reporting Feature

Configuring Discovery

Configuring the Deployment on the Neurons for ITSM Operations Console

Optional SSL Configuration

Optional LDAP Configuration

About Configuring with ADFS

About Configuring Throttling Settings