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Enroll devices

With Mobility Manager, you can enroll your Android and iOS devices, Macbooks and iMacs, and Chromebooks. You can enroll these devices using an Ivanti agent app, or using Apple's Device Enrollment Program (DEP).

Enrolling a device allows you to manage settings and apps on the device. You can also sync, wipe, lock, or unlock the device from the console.

NOTE: For unenrolled devices that are discovered through the Exchange Server, you can only perform device discovery and wipe.

Once a user enrolls their mobile device, that device appears in the Network View and you can view the device's inventory information.

If you plan to distribute documents or links to users, they must also install the Ivanti Workspaces app.

ClosedTo enroll an Android device

1.Download the Ivanti agent from the Google Play store by navigating to the URL below:

https://play.google.com/store/apps/details?id=com.landesk.ldmsagent

2.From the device Notifications, tap the application to install it.

3.The app asks if you want to allow the application to be a device administrator. Tap Activate.

4.Provide the user's email address and password and tap Enroll.

If the device can determine the server address using a DNS lookup, it enrolls the device. If the device is unable to determine the server address using a DNS lookup, it prompts you for the URL to the server. Provide the enrollment URL provided by your administrator.

As the device is enrolled, the user is prompted to accept the profile. If the profile has not been signed, or has been signed by a certificate that the device doesn't trust, there is a warning displayed to the user. The user must install the profile in order to be managed.

Once the user has installed the profile, settings are applied and the device downloads the software assigned to it.

ClosedTo enroll an iOS device

1.Download the Ivanti agent from the Apple App Store by navigating to the URL below:

https://itunes.apple.com/us/app/landesk-agent/id1071187320

2.Open the app.

3.Provide the user's email address and password and tap Enroll.

If the device can determine the server address using a DNS lookup, it enrolls the device. If the device is unable to determine the server address using a DNS lookup, it prompts you for the URL to the server. Provide the enrollment URL provided by your administrator.

As the device is enrolled, the user is prompted to accept the profile. If the profile has not been signed, or has been signed by a certificate that the device doesn't trust, there is a warning displayed to the user. The user must install the profile in order to be managed.

Once the user has installed the profile, settings are applied and the device downloads the software assigned to it.

If you are enrolling an iMac or Macbook as a mobile device, the process here is identical. However, these devices must install a different enrollment app, which can be found on Manage Mac devices.

ClosedTo enroll a Windows 10 device

1.From the device, navigate to Settings > Accounts > Work access.

2.Tap Enroll in to device management.

3.Enter your Email address and then tap the Enter key.

4.Enter the Server address and then tap the Enter key.

5.Enter your Password, User name, and Domain.

6.Tap Connect and then Done. The Windows Phone 10 device will automatically sync with the service.

Software distribution is currently not supported for Windows 10 devices.

 


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