User Management

This chapter covers the processes involved in setting up and maintaining who uses Service Desk and Asset Manager, and who is supported through it. You can find out about:

• Users
• Groups
• Customers
• Roles
• Data partitioning
• Privileges
• Linking users to groups and roles
• User structures
• Publishing shortcut groups to users, roles and groups
• User related attributes
• Making attributes of a user versionable