Avalanche powered by Wavelink

This page refers to an older version of the product.
View the current version of the User Guide.

Back Up and Restore Avalanche

In order to retain Avalanche system information, back up the databases and software packages regularly. If for any reason the databases are deleted or corrupted, you can restore them from the backup files.

In order for a backup of the Enterprise Server database to be valid, you must back up the Avalanche software packages at the same time. To maintain accurate reporting information, the Statistics Server database should be backed up on the same schedule. Restoring your database without restoring the correct software package files may cause serious problems. While backing up or restoring your databases and software packages, you must stop the Avalanche Enterprise Server and Statistics Server. You can also create a backup for the Smart device server.

You should create a backup directory before performing the backup procedure. Use the same directory for storing the database backups and the software package backups.

These processes use WinZip to compress the software packages. If you choose to use another compression method, refer to the respective user guide.

To back up the databases and Avalanche software packages:

1.To access the Services list, click Start > Control Panel > System and Security > Administrative Tools and then double-click Services.

The Services window appears.

2.To stop the Enterprise Server, select Wavelink Enterprise Server from the list and click Stop the service.

3.To stop the Statistics Server, select Wavelink StatServer from the list and click Stop the service.

4.Open the Windows Explorer and navigate to the \WavelinkMDM\Avalanche directory in the location you installed Avalanche.

5.Right-click the avapackages folder and select Winzip > Add to Zip file.

6.The Add dialog box appears. Type the location of the backup directory in the Add to archive text box and click Add.

7.The software packages are zipped and saved in the backup directory.

8.Backup the Avalanche databases using the Microsoft SQL Server Management Studio. For information on using the Management Studio, see the SQL Server documentation.

9.To restart the Enterprise Server from the Services window, select Wavelink Enterprise Server from the list and click Start the service.

10.To restart the Statistics Server from the Services window, select Wavelink StatServer from the list and click Start the service.

The databases and software packages are backed up.

To back up the Smart device server:

1.To access the Services list, click Start > Control Panel > System and Security > Administrative Tools and then double-click Services.

The Services window appears.

2.To stop the Smart device server, select LANDESK Smart Device Server from the list and click Stop the service.

3.On the server where the Smart device server is running, navigate to the LanDeskSDS directory and right-click the Database folder. Select Winzip > Add to Zip file.

4.The Add dialog box appears. Type the location of the backup directory in the Add to archive text box and click Add.

5.The database is zipped and saved in the backup directory.

6.To restart the Smart device server from the Services window, select LANDESK Smart Device Server from the list and click Start the service.

The database is backed up.

To restore the databases and Avalanche software packages:

1.To access the Services list, click Start > Control Panel > System and Security > Administrative Tools and then double-click Services.

The Services window appears.

2.To stop the Enterprise Server, select Wavelink Enterprise Server from the list and click Stop the service.

3.To stop the Statistics Server, select Wavelink StatServer from the list and click Stop the service.

4.Open the Windows Explorer and navigate to your backup directory.

5.Right-click on avapackages.zip. Select WinZip > Extract to....

6.The WinZip Extract dialog box appears. Specify the same directory you copied the packages from.

7.Click Extract. The software packages are restored to Avalanche.

8.Restore the Avalanche databases using the Microsoft SQL Server Management Studio. For information on using the Management Studio, see the SQL Server documentation.

9.To restart the Enterprise Server from the Services window, select Wavelink Enterprise Server from the list and click Start the service.

10.To restart the Statistics Server from the Services window, select Wavelink StatServer from the list and click Start the service.

The packages and databases are restored.

To restore the Smart device server database:

1.To access the Services list, click Start > Control Panel > System and Security > Administrative Tools and then double-click Services.

The Services window appears.

2.To stop the Smart device server, select LANDESK Smart Device Server from the list and click Stop the service.

3.Open the Windows Explorer and navigate to your backup directory.

4.Right-click on avapackages.zip. Select WinZip > Extract to....

5.The WinZip Extract dialog box appears. Specify the LanDeskSDS directory.

6.Click Extract. The database is restored.

7.To restart the Smart device server from the Services window, select LANDESK Smart Device Server from the list and click Start the service.