Connecting AIDC Devices to the Avalanche Server

After an AIDC device has an Enabler installed and configured, it can contact the mobile device server and register with Avalanche. For information on installing and configuring the Enabler, see Configuring the Avalanche Enabler.

Once a device is registered with Avalanche, the mobile device server establishes a persistent connection with the device in order to allow the server to send commands to the device. This includes actions from the Console such as pinging the device, using Remote Control, or using the Update Now option.

If you configured a device authentication password when you created your Avalanche account, an AIDC device user must provide the password when the device tries to connect to the server for the first time.

For a list of ports that AIDC devices use to communicate to the mobile device server, see Port Information.

To connect an AIDC device to the Avalanche server:

1.From the device, launch the Avalanche Enabler.

2.Click File > Connect.

3.If your account requires a device authentication password, type the password and click OK.

The device connects to the server and appears on the Inventory tab of the Avalanche Console.

If you have configured folders with selection criteria, the device will be assigned to the folder that has selection criteria matching the device's properties.

If a device does not match the selection criteria for any of the folders, it appears in the Unassigned Devices folder.

This page refers to an older version of the product.
View the current version of the User Guide.

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