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Connecting iOS Devices to the Avalanche Server

Smart devices using iOS 5.0+ can be enrolled in Avalanche. You must create at least one enrollment rule before you can connect iOS devices. The device must be configured with the enrollment ID, password, and server address in order to connect to the server. For information about creating enrollment rules, see Creating Enrollment Rules for Smart Devices.

When you are enrolling iOS devices, the user has the option to provide the username for LDAP authentication and email address for Active Directory or Microsoft Exchange. These must be provided for user targeting, or when the user has an Exchange account and you are going to manage the device's Microsoft Exchange options.

For a list of ports that iOS devices use to communicate to the Smart device server, see Port Information.

To connect an iOS device to the Avalanche server:

1.From the device, use a browser to navigate to:

https://[Your Smart device server address]/mdm/

The server address should be entered as the Smart device server's hostname or IP address. Unless the IP address is publicly available, it can only be accessed by devices connected to your local area network.

2.Provide the Enrollment ID and Password. Provide the username and email address if you want Avalanche to manage the device's Microsoft Exchange account.

3.Click Enroll.

4.The device is placed in the folder associated with the enrollment rule and receives the Smart mobile device profiles applied to the folder.

This process can be used to initiate an update from an iOS device as long as the device is not moved to a different folder after it is enrolled.