Quick Starts

Quick starts provide access to most commonly used features. Links to related documents are provided in each quick start.

Tours Tour the Desktop Client Tour the Browser Client About Customer Portals About Searching Tour the Report Suite About Email	Record Management Service Catalog, including Configuration Steps Log a Normal Change Log an Incident Log a Problem Log a Knowledge Article
Configuration Create a Portal Create a Theme Create a Dashboard Create a One-Step Action About Globalization Add an Approval to a Business Object	Installation About Installing Configure CSM Connections Configure Auto-Deploy Upgrading CSM