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Restricting Server-to-Server Communication

From the Web Console, you can suspend or throttle communication between the enterprise server and device servers. When communication is suspended, the device servers are not allowed to contact the enterprise server until the connection is resumed. When communication is throttled, the device servers will no longer send device statistics updates to the enterprise server. This reduces network traffic, but still allows for profiles and alerts to be sent and received.

You also have the option of releasing device servers from communication suspension in a gradual manner. With the Gradual Resume option, you can set the device servers to re-establish contact with the enterprise server on a staggered basis. Only a set number of servers will be allowed to reestablish contact each interval.

Communication suspension or throttling is available for all Mobile Device Servers, all Infrastructure Servers, or all device servers.

To configure server-to-server communication:

1.Click Tools > Settings.

2.In the Global Server-to-Server Communications panel, enable the checkbox next to the type of server you want to configure.

3.Select the action you want to perform:

•If you want to suspend all communication between the selected device servers and the enterprise server, click Suspend.

•If you want to release communications for the selected device servers, click Resume.

•If you want to release communications for the selected servers in a gradual manner, click Gradual Resume. In the Gradual Resume dialog box that appears, enter the number of seconds in each interval and the number of servers allowed to re-establish contact during that interval.

•If you want to throttle all communication between the selected device servers and the enterprise server, click Limit.

•If you want to release the communication throttle, click Release.