What's new

Upgrading via content package updates
Existing Ivanti Neurons for ITAM customers can upgrade to the latest product functionality by applying free content packages from the Ivanti Marketplace. You'll find instructions there for how to download the packages. It's highly recommended that you stay current on these updates.

There's also a category of optional content packages that you may want to apply. For details, see Optional content packages.

New for 2023.3

Ability to integrate with vendors to streamline hardware asset procurement. The first vendor available for integration with ITAM is the value-added reseller CDW. For asset requests requiring a purchase order, you can now raise the order to CDW with several clicks via the ITAM user console. For details, see Integrating with CDW to streamline procurement.

Addition of a Deleted Assets Audit workspace. To help maintain data integrity, the Deleted Assets Audit workspace enables Asset Administrators to track asset records removed from the ITAM database. Record details include the person who deleted the record and the date it was deleted, as well as the asset name, type, subtype, serial number, tag, and discovery ID. For details, see Hardware assets.